A grievance is a claimed violation, misinterpretation or misapplication of the rules or regulations, written policy or orders of the Employer applicable  to the agency which employs the grievant affecting the terms and conditions of employment.

Where the rules, regulations and written policies are found;

• Unit Contract
• Citywide Contract
• EMS Operating Guide
• FDNY Operating Guide procedures
• Personnel rules and Regulations
• Civil service stature
• Health and safety regulations
• City Charter

What to do if the agency violated any rules;
Document the violation
            What happened?
            Who was involved?
            When did it occur?

Contact your Delegate and be prepared to give the above following information.